How did the transition to an own branch in France begin?
"Valk Welding started its first French projects around 1998, initially focusing on the north of France", explains Devos. "We soon received requests from different regions, which led to the establishment of Valk Welding France in 2003, where we carried out activities with just a few Belgian colleagues. In 2013, we opened the branch in Lacroix-Saint-Ouen (60, Oise) and the French team now consists of 15 colleagues, 10 of whom are of French nationality."
What are the advantages of having a French branch after 10 years of operating from Belgium?
"French customers can now attend demonstrations or receive training in their own country, and we can deliver parts to customers more quickly. It also obviously serves as the workplace for most of our French colleagues, and we can hold project meetings with customers, for example. We currently employ three French programmers, and both the entire pre-sales process and after-sales service is organised by the French team, which appeals to our customers.”